How physical orders are produced, shipped, and made right when something goes wrong.
This policy covers the physical products sold on hersforthetaking.com: stickers, bookmarks, notebooks, journals, planners, and mugs. Digital programs and downloads are delivered by email and have no shipping; they are covered by the Refund and Satisfaction Policy.
Physical products are produced when you order them. Most orders go into production within 2 business days and ship within 2 to 5 business days after that. You will get an email with tracking when your order ships. If part of your order is digital, the digital part arrives right away by email; the physical part follows on this schedule.
Shipping rates and estimated delivery times are shown at checkout before you pay. Delivery estimates are estimates, not guarantees; carriers control the last mile.
We currently ship within the United States. If you are outside the US and want something, use the contact form and we will tell you honestly whether we can get it to you.
Please double-check your shipping address at checkout. If an order comes back to us because the address was wrong or incomplete, we will contact you about reshipping it; a second shipping charge may apply.
If your order arrives damaged, defective, or not what you ordered, use the contact form within 14 days of delivery with your order number and a photo of the problem. We will replace it or refund it. You do not need to ship the damaged item back.
If tracking shows no movement for 10 business days, or a package is marked delivered and clearly is not, contact us and we will work it out with the carrier. You will not be left holding the bag.
Questions? Use the contact form and we will get back to you soon.
Hers For The Taking
16055 SW Walker Rd PMB 424
Beaverton, OR 97006